To perform high quality repair service at a fair and just price.

To use only proven merchandise of high quality distributed by reputable firms.

To employ the best skilled technicians obtainable.

To furnish an itemized invoice for fairly priced parts and services. Replaced parts may be inspected upon request.

To have a sense of personal obligation to each individual customer.

Recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are or preventative maintenance.

To offer the customer a price estimate for work to be performed.

To obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

To notify the customer if appointments or completion promises cannot be kept.

To maintain customer service records for the life of the customers vehicle.

To exercise reasonable care for the customers property while in our possession.